• Assist with problem solving, conflict, or unfair treatment regarding the process.
• Assist in clarifying processes regarding concerns or complaints and generating options for working towards resolution.
• Serve as a resource by providing an alternative to the formal complaint process.
• 为学校提供资源, families and district administrators by providing the tools for effective collaboration and problem resolution.
• Make recommendations to district stakeholders as necessary.
• Hear anonymous requests for information and provide referrals.
• Conduct informal interventions and conflict resolving facilitation between parties.

• 解决员工的不满. 制定、设置或更改策略.
• Compel any decision or the implementation of recommendations made as a result of an informal investigation.
• 作为一个倡导者. Interfere or undermine an existing complaint or appeal process.
• Provide legal advice or engage in legal proceedings.

独立

The Ombuds Office is independent in structure, 函数, and appearance to the highest degree possible within the organization. The Ombuds staff operate independently of those who use the resource and is not involved in making or administering policy.

中立和公正

The Ombuds offfice, as a designated neutral, remains unaligned and 公正的. The Ombuds staff do not engage in any situation which could create a conflict of interest. The Ombuds staff consider the interest and concerns of both parties with the objective of achieving fair and equitable outcomes.

保密

The Ombuds staff hold all communications with those seeking support in confidence, and do not disclose confidential communications unless given permission or summoned to do so.

不拘礼节

The Ombuds office works to resolve issues 在最底层 using informal interventions. The Ombuds staff do not participate in any formal adjudicative, 行政, or legal procedures of formal complaints.

The mission of the Office of the District 监察员 is to ensure that processes are followed and that all members of the 正规的棋牌平台排行榜 community receive fair and equitable treatment in their matters of concern or complaint.

Commonly cited benefits of Ombuds services:

• Offers a safe place for members of a community to discuss concerns and understand their options without fear of retaliation or fear that formal action will be taken.
• Provides the ability to address subtle forms of insensitivity and unfairness that do not rise to the level of a formal complaint but nonetheless create a dis empowering environment.
• Fosters a trust in those seeking support as an 公正的 and neutral party.
• Has the ability to track trends and can provide upward feedback as needed.
• Helps improve school-family partnership satisfaction, by humanizing the problem solving process as a resource that provides safe and informal opportunities to be heard.
• 解决沟通障碍.
• Provides the organization with an independent and 公正的 voice, which fosters consistency between organizational values and actions.